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Terms of Service

Terms of Service

Last Updated: [July 2026]

Welcome to OmniHire Solutions (“OmniHire,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern access to and use of our website, the HR360 platform, recruitment services, managed HR operations services, and related solutions (together, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services immediately.

1. Services

OmniHire provides workforce and HR-related solutions, including but not limited to:

  • Recruitment and talent acquisition services
  • HR360 workforce management platform (including optional modules such as Payroll and ATS)
  • Managed HR Operations services
  • HR consulting and workforce support services
  • Related software, integrations, and business solutions

Specific services may be further governed by separate agreements, proposals, statements of work, or service contracts, which take precedence over these Terms in the event of a conflict.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into binding agreements to use the Services.

If you are using the Services on behalf of a company, organization, or other legal entity (“Organization”), you represent and warrant that:

  • You have the authority to bind that Organization to these Terms; and
  • “You” and “your” in these Terms refer to both you individually and the Organization.

3. Acceptable Use

You agree to use the Services only for lawful purposes. You must not:

  • Attempt unauthorized access to any system, account, or data;
  • Interfere with the availability, security, or integrity of the Services;
  • Upload malicious software, malware, or harmful content;
  • Use the Services for unlawful, discriminatory, or fraudulent activities, including discriminatory hiring practices;
  • Misrepresent information provided through the Services;
  • Scrape, reverse-engineer, or extract data from the Services beyond normal use.

OmniHire reserves the right to suspend or terminate access for violations of this section, with or without prior notice where warranted by risk of harm.

4. User Accounts

Where accounts are provided:

  • You are responsible for maintaining the confidentiality of account credentials;
  • You are responsible for all activities conducted under your account;
  • Information provided must be accurate, current, and complete;
  • You must promptly notify us at sales@omnihire.in of any unauthorized account access or suspected security breach.

We reserve the right to suspend accounts containing inaccurate information or in violation of these Terms.

5. HR360 Platform Usage

Organizations using HR360 are responsible for:

  • The accuracy of employee and workforce data entered into the platform;
  • Compliance with applicable employment, labor, tax, and data protection laws, including obtaining any necessary employee consents;
  • Appropriate management of user roles and access permissions;
  • Maintaining the confidentiality of login credentials issued to their personnel.

OmniHire provides the platform and associated support services but does not assume responsibility for employment, payroll, or compliance decisions made using platform data. Statutory calculations (e.g., PF, ESI, TDS, PT) are provided as a tool to assist your compliance function and do not substitute for review by a qualified professional.

6. Recruitment Services

For recruitment services:

  • Final candidate selection decisions remain the sole responsibility of the client Organization;
  • OmniHire does not guarantee hiring outcomes, candidate performance, or candidate suitability;
  • Employment relationships exist solely between employers and candidates — OmniHire is not a party to that relationship unless otherwise agreed in writing;
  • Recruitment recommendations, AI-generated candidate scores, and resume screening outputs are advisory and must be independently verified before any employment decision is made.

Candidate information is processed in accordance with our Privacy Policy.

7. Managed HR Operations Services

Managed HR Operations services are provided based on agreed scopes, service levels, and client responsibilities set out in the applicable statement of work or service agreement.

Clients remain responsible for:

  • Final employment decisions;
  • Legal and regulatory compliance obligations;
  • Approval of HR policies before implementation;
  • Approval of payroll runs and employee communications where applicable.

OmniHire provides operational support, coordination, and advisory services but does not act as the legal employer of the client’s workforce unless explicitly agreed in a separate written agreement (e.g., an Employer of Record arrangement).

8. Fees, Billing & Cancellation

  • Fees for paid plans (HR360 Core, HR360 + Payroll, OmniHire ATS, or custom Enterprise plans) are as set out on our Pricing page or in your applicable order form.
  • Paid subscriptions are billed in advance on a monthly or annual basis, as selected at signup, and automatically renew for successive periods unless cancelled before the renewal date.
  • You may cancel a subscription at any time through your account settings or by contacting sales@omnihire.in; cancellation takes effect at the end of the then-current billing period.
  • Except where required by law or expressly stated in a separate agreement, fees already paid are non-refundable.
  • Free trial offers (including any limited-time promotional offers advertised on our website) are subject to the specific terms stated at the time of the offer, including team-size limits and duration, and may be modified or withdrawn at OmniHire’s discretion for future signups.
  • OmniHire may change pricing on renewal with reasonable advance notice.

9. Intellectual Property

All content, software, designs, branding, trademarks, documentation, workflows, and proprietary materials provided by OmniHire remain the exclusive property of OmniHire Solutions or its licensors.

You may not, without prior written permission:

  • Copy or reproduce proprietary content;
  • Reverse-engineer software or systems;
  • Resell or redistribute the Services;
  • Use OmniHire branding, trademarks, or trade names.

Subject to these Terms, OmniHire grants you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes during your subscription term.

10. Data Protection & Privacy

OmniHire processes personal data (including employee and candidate data) in accordance with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023, and our Privacy Policy, which is incorporated into these Terms by reference.

As the Organization using our Services, you are responsible for:

  • Having a lawful basis to collect and share employee/candidate data with OmniHire;
  • Providing required notices and obtaining consents from data principals (employees/candidates) as applicable;
  • Promptly notifying OmniHire of any data correction or erasure requests you receive that relate to data processed through the Services.

11. Third-Party Services

The Services may integrate with or link to third-party platforms, tools, or service providers.

OmniHire is not responsible for third-party content, availability, privacy practices, or security measures. Your use of third-party services is subject to their respective terms and policies.

12. Service Availability

We aim to provide reliable, secure Services but do not guarantee that they will always be available, error-free, or uninterrupted. We may modify, suspend, or discontinue any part of the Services at any time, and will provide reasonable notice for material changes affecting paid plans where practicable.

13. Confidentiality

Both parties agree to protect confidential business information disclosed during the provision of Services and not disclose it to third parties, except:

  • With the disclosing party’s authorization;
  • Where legally required (e.g., by court order or regulatory authority);
  • To approved subprocessors or service providers under equivalent confidentiality obligations.

14. Limitation of Liability

To the fullest extent permitted by law, OmniHire shall not be liable for indirect, incidental, consequential, or special damages, including lost profits, lost business opportunities, data loss, or business interruption, arising from use of the Services.

OmniHire’s total aggregate liability arising from or relating to the Services shall not exceed the total fees paid by you for the applicable Services in the twelve (12) months preceding the claim.

Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify and hold harmless OmniHire Solutions, its directors, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

  • Your misuse of the Services;
  • Your violation of these Terms;
  • Your violation of applicable laws;
  • Your infringement of third-party rights, including data protection or employment law violations relating to data you submit to the Services.

16. Termination

We may suspend or terminate your access to the Services if:

  • These Terms are violated;
  • Fraudulent or unlawful activity is detected;
  • Required payments remain outstanding after notice;
  • Continued access would create legal, security, or operational risk.

Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination (including Intellectual Property, Confidentiality, Limitation of Liability, Indemnification, and Governing Law) will survive.

17. Force Majeure

OmniHire shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, government action, labor disputes, internet or telecommunications failures, or other events of force majeure.

18. Dispute Resolution

The parties will first attempt to resolve any dispute arising from these Terms through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator, seated in Gurgaon, Haryana, India, conducted in English. This clause does not prevent either party from seeking urgent injunctive relief from a competent court.

19. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India. Subject to Section 18 (Dispute Resolution), courts located in Gurgaon, Haryana, India shall have exclusive jurisdiction over any matters not subject to arbitration.

20. General Provisions

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
  • Entire Agreement: These Terms, together with the Privacy Policy and any applicable order forms or service agreements, constitute the entire agreement between you and OmniHire regarding the Services.
  • Assignment: You may not assign these Terms without OmniHire’s prior written consent. OmniHire may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Notices: Notices to OmniHire should be sent to sales@omnihire.in. Notices to you will be sent to the contact details associated with your account.
  • No Waiver: Failure to enforce any provision of these Terms is not a waiver of the right to enforce it later.

21. Changes to These Terms

We may revise these Terms periodically. Updated versions will be published on this page with a revised “Last Updated” date. Material changes will be notified to active subscribers by email where practicable. Continued use of the Services after updates constitutes acceptance of the revised Terms.

22. Contact Information

For questions regarding these Terms:

OmniHire Solutions 📧 sales@omnihire.in 🌐 https://omnihire.in 📍 Gurgaon, Haryana, India

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